Title:  Medical Assistant - Float

Division:  Ambulatory Operations
Schedule:  Monday to Friday 8 a.m. to 5 p.m.
Work Location:  Houston, TX
Salary Range:  $38,212 to $51,683
FLSA Status:  Nonexempt
Requisition ID:  13023


The MA II -Float Pool position is a float position that the MA will be assigned to various BCM clinics/locations. The MA should be proficient in taking vital signs, giving medications by various forms in their scope of practice, EMR, phone etiquette, flexible, and a fast learner.  


This position requires someone who is flexible, eager to learn, excellent communication skills, great customer service skills, great work ethics and a passion for helping others. Proficient in EMR systems preferably (EPIC). Comfortable with standing  and moving around for long periods of time.

Job Duties

  • Schedules patient tests, procedures, and appointments.
  • Conducts patient outreach phone calls and post visit follow-ups. 
  • Uses the Ring Central-Live Answer to answer clinical calls (department specific).
  • Responds to routine patient phone calls and MyChart messages and route to RN, ACP or Physician as needed.
  • Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
  • Takes inventory of clinic supplies and order supplies as needed.
  • Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
  • Flexible, dependable, hardworking, be adaptable, and willing to work in a float pool position.

Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution. 
  • Two or more years of relevant experience as a Medical Assistant.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).

Preferred Qualifications

  • Able to work efficiently with other staff members.
  • Attention to detail.
  • Organizational skills. 
  • Flexible/Adaptable.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.