Title:  Medical Assistant - Float Pool

Division:  Ambulatory Operations
Schedule:  Monday - Friday, 8 a.m. - 5 p.m.
Work Location:  Houston, TX
Salary Range:  $44,948 - $49,582
FLSA Status:  Nonexempt
Requisition ID:  14245


The MA II -Float Pool position is a float position that the MA will be assigned to various BCM clinics/locations. The MA should be proficient in taking vital signs, giving medications by various forms in their scope of practice, EMR, phone etiquette, flexible, and a fast learner.

Job Duties

  • Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collecting specimens, EKGs/ECGs, and POCTs.
  • Collects patient history, performs medication reconciliation, and enters information in the electronic medical record.
  • Notes the primary complaint/reason for the patient’s visit.
  • Sets up instruments and equipment for the medical provider (MD, DO, PA NP).
  • Assists with procedures as needed.
  • Administers medication under the direction/order of a supervising medical provider (MD, DO, PA NP).
  • Instructs patients on general care and medical procedures as appropriate to the scope of practice for an MA.
  • Maintains patient and service rooms in a neat and orderly condition.
  • Schedules patient tests, procedures, and appointments.
  • Conducts patient outreach phone calls and post-visit follow-ups.
  • Responds to routine patient phone calls and MyChart messages and routes to RN, ACP, or Physician as needed.
  • Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
  • Takes inventory of clinic supplies and orders supplies as needed. 
  • Supports the clinic/department's compliance with regulatory requirements.
  • Conducts Performance Improvement activities that support the clinic/department's goals for quality, patient experience, patient safety, and/or efficiency.
  • Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
  • Flexible, dependable, hardworking, willing to work in a float pool position, and be adaptable.

Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution. 
  • Two or more years of relevant experience as a Medical Assistant.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP,  or AMCA,).
  • Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

  • This position requires someone who is flexible, eager to learn, has excellent communication skills, great customer service skills, a great work ethic, and a passion for helping others.
  • Proficient in EMR systems preferably (EPIC).
  • Comfortable with standing and moving around for long periods of time.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.