Title:  Medical Assistant - Float Pool

Summary

The MA II -Float Pool position is a float position that the MA will be assigned to various BCM clinics/locations. The MA should be proficient in taking vital signs, giving medications by various forms in their scope of practice, EMR, phone etiquette, flexible, and a fast learner.

Job Duties

• Performs routine patient care responsibilities such as taking vital signs, venipuncture (blood draws), collecting specimens, EKGs/ECGs, and POCTs.
• Collects patient history, performs medication reconciliation, and enters information in the electronic medical record.
• Notes the primary complaint/reason for the patient’s visit.
• Sets up instruments and equipment for the medical provider (MD, DO, PA NP).
• Assists with procedures as needed.
• Administers medication under the direction/order of a supervising medical provider (MD, DO, PA NP).
• Instructs patients on general care and medical procedures as appropriate to the scope of practice for an MA.
• Maintains patient and service rooms in a neat and orderly condition.
• Schedules patient tests, procedures, and appointments.
• Conducts patient outreach phone calls and post-visit follow-ups.
• Responds to routine patient phone calls and MyChart messages and routes to RN, ACP, or Physician as needed.
• Performs clerical/administrative responsibilities such as filing and/or scanning patient medical records, obtaining lab/x-ray reports, hospital notes, and referral information.
• Takes inventory of clinic supplies and orders supplies as needed. 
• Supports the clinic/department's compliance with regulatory requirements.
• Conducts Performance Improvement activities that support the clinic/department's goals for quality, patient experience, patient safety, and/or efficiency.
• Sorts and distributes clinic mail and medical records to the appropriate clinic personnel.
• Flexible, dependable, hardworking, willing to work in a float pool position, and be adaptable.

Minimum Qualifications

• High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution. 
• Two or more years of relevant experience as a Medical Assistant.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP,  or AMCA,).
• Current Basic Life Support (BLS) Certification through American Heart Association.

Preferred Qualifications

• This position requires someone who is flexible, eager to learn, has excellent communication skills, great customer service skills, a great work ethic, and a passion for helping others.
• Proficient in EMR systems preferably (EPIC).
• Comfortable with standing and moving around for long periods of time.