Title:  Manager, Nursing

Division:  Ambulatory Operations
Schedule:  Monday to Friday 8 a.m. to 5 p.m.
Work Location:  Houston, TX
Salary Range:  $92,724 to $124,114
FLSA Status:  Exempt
Requisition ID:  17592


Position will oversee the management of the Specialty Infusion Center along with staff, Float Pool MA program, as well as Live Answer initiative.  The ideal candidate must have specialty infusion experience, as well management experience of a previous infusion center, people and programs.  The ideal candidate will also enjoy teaching, be a good advocate for the patient with a good personality and enjoy managing patient care.  Should have previous experience as a manager.

Job Duties

  • Serves as staff nurse for the Infusion Center two days a week and as needed according to staffing ratios
  • Works with respective Medical Directors and Pharmacy Manager on the operations of Infusion Center
  • Manages the MA float pool program and make assignments, as well as collaborate with department managers
  • Manages ther process of Live Answer and collaborate with departments for improvement
  • Models the Mission, Vision, Values, Code of Ethics and Standards of Excellence of Baylor Medicine.
  • Ensures that practice operations and team members are knowledgeable of and in compliance with applicable regulatory, licensing and accrediting agency standards.
  • Ensures the clinic performs based on standard best practice with a patient centric workflow while maintaining high standards of care.  Recognize and act on opportunities for growth and improvement.  Translate goals into departmental specific objectives and priorities.
  • Implements clinic communication strategies and promotes effective communication dialogue with providers and staff through regularly scheduled staff meetings and other means of communication.
  • Manages clinical employees, to include defining work responsibilities and prioritization, setting performance development plans and goals, and conducting annual performance evaluations.
  • Analyzes data with physician co-leader, using data to work collaboratively with providers, other team members, patients and vendors to continually enhance performance and positively effecting clinical outcomes and patient satisfaction.
  • Initiates and monitors plans for ramping up new providers joining designated clinic(s).
  • Implements and monitors utilization of EPIC for improved preventive medicine and disease management practices.
  • Assumes responsibility for the recruitment, onboarding, and orientation of qualified clinic managers and staff.
  • Manages a practice by improving utilization of resources and maintain practice efficiency while seeking to minimize operational costs.  
  • Oversees and evaluates clinical equipment, supply, and pharmaceutical needs and request.
  • Oversees the daily operations of the practice with the physician Medical Director to include:  clinical work-up, treatment and flow of patients, capture of clinical information in EPIC, and proper coding and charging of services.
  • Monitors key performance indicators for trends within the designated area(s) and implement prompt changes in process(s) when required.
  • Works in collaboration with providers, and designated team members in practice setting and corporate support areas in preparation of internal and external reporting, budgeting, forecasting, capital budgeting, and financial modeling.
  • Delivers an outstanding patient experience for every patient every time. 
  • Ensures clinic maintains minimum overall Press Ganey mean score rank standard as set by The College.
  • Works with physician leadership and business development to evaluate and develop strategies for growth and outreach.  
  • Attends Baylor Medicine department meetings.
  • Manages the operations of the Infusion Center, and partners with the Pharmacy Manager on the administration of new drugs, as well as overall growth of the Infusion Center.
  • Orders supplies and medications as needed for Infusion.
  • Schedules Infusion Staff, Infusion ON-Call physicians, as well as float pool staff.
  • Serves as a liaison between float pool Medical Assistants and departments they support.

Minimum Qualifications

  • Bachelor's degree in Nursing.
  • Four years of relevant experience as a licensed Registered Nurse (RN).  
  • Current license as a Registered Nurse (RN) by the State of Texas Board of Nursing. 
  • Basic Life Support (BLS) Certification through the American Heart Association.

Preferred Qualifications

  • Master's Degree in Nursing.
  • Infusion experience.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.