Summary

The Department of Medicine Fannin Tower cardiology is seeking a Coordinator, Patient Support Services with experience  scheduling patient office visits, surgeries, tests and procedures. This candidate will also provide administrative support to faculty and the education program.

Job Duties

• Acts as liaison between patients and surgical facility.
• Obtains surgical and clinical pre-authorizations.
• Coordinates patients' ancillary appointments.
• Answers patient calls and questions regarding surgeries.
• Enters orders for patient tests and obtains proper paperwork.
• Corresponds with patient's referring physician as needed.
• Reviews referral data and ensures all referral loops are being closed in an effective and timely manner.
• Provides administrative support for physicians as needed.
• Handles confidential documents.
• Supports faculty and physician recruitment activities.
• Answers help line calls and assists patients with questions Answers help line email and assists patients with questions provide administrative support to faculty and the education program.

Minimum Qualifications

• High school diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Patient scheduling experience.
• Insurance verification experience.