Title:  Coordinator, Patient Support Services

Division:  Medicine
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $31,581- $43,467.30
FLSA Status:  Nonexempt
Requisition ID:  14141


The Department of Medicine Hall Garcia cardiology is seeking a Patient Support Services Coordinator with experience in scheduling patient office visits, surgeries, test, and procedures. This candidate will also provide administrative support to faculty and the education program.

Job Duties

  • Schedules patient surgical appointments.
  • Acts as liaison between patients and surgical facility.
  • Obtains surgical and clinical pre-authorizations.
  • Coordinates patients' ancillary appointments.
  • Answers patient calls and questions regarding surgeries.
  • Enters orders for patient tests and obtains proper paperwork.
  • Corresponds with patient's referring physician.
  • Reviews referral data and ensures all referral loops are being closed in an effective and timely manner.
  • Provides administrative support for physicians.
  • Handles confidential documents.
  • Supports faculty and physician recruitment activities.
  • Coordinates Faculty/Education Meetings.
  • Participates in, or assists with special projects.
  • Assists with Educational Program.

Minimum Qualifications

  • High school diploma or GED.
  • Two years of relevant experience.

Preferred Qualifications

  • Prior Epic experience.
  • Prior Scheduling experience.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.