Title:  Coordinator, Patient Support Services

Summary

The section of General Internal Medicine (GIM) is seeking a  reliable coordinator to join the team. The ideal candidate will schedule appointments for GIM providers. The candidate will coordinate and schedule patients being discharged from our affiliated hospitals. 

Job Duties

• Performs routine scheduling duties (coordinate appointments).
• Documents the primary complaint/reason for the visit.
• Collects patient social history, enter/reconcile medications into patient's chart, and update patient's pharmacy.
• Fulfills clerical responsibilities, which may include: scan patient medical records; obtain outside labs/x-ray reports, hospital notes, referral information; completing forms/requisitions as needed during the visit. 
• Handles patient calls, refill requests, refill responses, MyChart refill requests, patient MyChart messages, Result notes, Staff messages and, letters.
• Works with providers on extended clinic hours and assign to cover clinic during lunchtime.

Minimum Qualifications

• High school diploma or GED.
• Two years of relevant experience.