Summary

The Baylor Teen Health Clinic is seeking a Coordinator, Patient Support Services who will assist with various administrative tasks to support the department's goals.  Each clinic is typically staffed with a Coordinator, Patient Support Services, a Medical Assistant, a Nurse (RN or LVN), and a Nurse Practitioner. 

The candidate may be required to travel between clinics.

The Baylor Teen Health Clinic currently provides pregnancy testing, family planning, sexually transmitted diseases (STD) and HIV/AIDS education and screening, primary healthcare, and case management services to teens, their partners, and adolescents in Harris County. The clinics provide services to teens from the age of 13-24.
 
Services We Provide:
• Comprehensive Exams (Male & Female)
• Gynecological services
• Birth control and family planning
• Sexually transmitted disease screening and treatment
• Primary healthcare
• Immunizations
• HIV/AIDS education and screening

Job Duties

• Greets, orients and answer patients questions. 
• Schedules and coordinates patient appointments and visits, including telemedicine.
• Prepares and maintains daily appointment schedules, collects necessary patient information, and completes documentation, applications and eligibility.
• Processes enrollment applications and performs data entry timely, accurately and in compliance with State and Federal standards and guidelines.
• Records patient arrival in Practice Suite and and makes follow-up appointments as required. 
• Acts as a front line representative, records and maintain reports and data to support operational activities.  
• Manages multiple task and deadlines using organizational skills.
• Enters information into databases and tracks patient demographic information.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Proficiency in Windows, MS Office applications, and the Internet.
• Excellent verbal/written communication skills are necessary. 
• Must have ability to make independent decisions while exercising good judgment.
• Strong customer service skills.