Summary
The Baylor Teen Health Clinic is seeking a Coordinator, Patient Support Services who will assist with various administrative tasks to support the department's goals. Each clinic is typically staffed with a Coordinator, Patient Support Services, a Medical Assistant, a Nurse (RN or LVN), and a Nurse Practitioner.
The candidate may be required to travel between clinics.
The Baylor Teen Health Clinic currently provides pregnancy testing, family planning, sexually transmitted diseases (STD) and HIV/AIDS education and screening, primary healthcare, and case management services to teens, their partners, and adolescents in Harris County. The clinics provide services to teens from the age of 13-24.
Services We Provide:
• Comprehensive Exams (Male & Female)
• Gynecological services
• Birth control and family planning
• Sexually transmitted disease screening and treatment
• Primary healthcare
• Immunizations
• HIV/AIDS education and screening
Job Duties
- Greets, orients and answer patients questions.
- Schedules and coordinates patient appointments and visits, including telemedicine.
- Prepares and maintains daily appointment schedules, collects necessary patient information, and completes documentation, applications and eligibility.
- Processes enrollment applications and performs data entry timely, accurately and in compliance with State and Federal standards and guidelines.
- Records patient arrival in Practice Suite and and makes follow-up appointments as required.
- Acts as a front line representative, records and maintain reports and data to support operational activities.
- Manages multiple task and deadlines using organizational skills.
- Enters information into databases and tracks patient demographic information.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High school diploma or GED.
- Two years of relevant experience.
Preferred Qualifications
- Proficiency in Windows, MS Office applications, and the Internet.
- Excellent verbal/written communication skills are necessary.
- Must have ability to make independent decisions while exercising good judgment.
- Strong customer service skills.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.