Title:  Coordinator, Business Operations

Division:  Surgery
Schedule:  Monday - Friday, 8 a.m. - 5 p.m.
Work Location:  Texas Medical Center, Houston, TX
Salary Range:  $44,948 - $52,000
FLSA Status:  Nonexempt
Requisition ID:  18031


The Department of Surgery is seeking a Coordinator, Business Operations to serve in a team-based clinical office setting with primary responsibilities such as providing administrative support to clinical faculty and the clinical operations staff. The administrative support duties to faculty includes document and presentation preparation, assisting with travel and expense reporting, and academic functions. In addition, the administrative support duties for clinical operations includes daily schedule activities, phone assignments, routing of calls and information gathering and distribution, and assisting with the recruitment and onboarding of faculty. Successful candidates should be able to perform well within a team environment and with a willingness to assist a team member when needed.

Job Duties

Performs administrative and coordination duties to support effective and efficient operations within the clinical office setting to achieve the Department's mission and goals in its clinical, education, and research missions.


50% - Administrative Coordination and Support

  • Creates Award Letters from Faculty on letterhead.
  • Manages Flu Attestations.
  • TMB/DEA (reminders sent to Faculty home address)
  • Manages Epic Reports for productivity.
  • Purchasing, including preparation and processing of purchase orders.
  • Manages visitor parking arrangements.
  • Travel Arrangements, Travel / Expense Reporting in Concur.
  • CME Balances.
  • Prepares meeting agendas.
  • Obtains necessary signatures on vital documents and deliver to appropriate personnel.
  • Orders office supplies, file, fax, type correspondence for faculty.
  • Manages conference rooms, assists in planning and organizing special events within the department or with other facility department coordinators.
  • Supports multiple functions in the clinical scheduling software (e.g., QGenda).
  • Collaborates with lead faculty schedulers for implementing best practice in the scheduling software, to enable timely and useful reporting from the application.
  • Composes formal and informal correspondence including, but not limited to, creating and formatting presentations.
  • Manages calendar scheduling and maintenance.
  • Provides additional mission-related support to faculty members as needed.


30% - Credentialing Support

  • Provides credentialing support of new faculty providers (Preparing paperwork only).
  • Generates case logs.
  • Provides re-appointment support in file completion within time period allotted.
  • Replies to inquiries from providers or affiliated Hospitals and Medical Staff Services departments.

10% - Faculty Recruitment and Onboarding

  • Prepares Interview files for the interviewing faculty.
  • Prepares interview agendas.
  • Coordinates luncheon interviews with faculty and makes reservations as needed.
  • Escorts the interviewers to and from other BCM campus offices.

10% - Academic

  • Assists faculty by pulling articles when working on book chapters or publishing articles.
  • Maintains resource files for medical students.
  • Generates a schedule for 2 and 4 week rotating medical students.
  • Assists faculty or students with requests.
  • Maintains quarterly aRVU reporting.

Minimum Qualifications

  • High School diploma or GED.
  • Two years of relevant experience.

Preferred Qualifications

  • Bachelor's degree.
  • Proficiency in Microsoft Word, PowerPoint, and Excel.
  • Communications and writing experience.
  • Experience working in an academic medicine environment.



Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.