Title:  Coordinator, Business Operations

Division:  Medicine
Schedule:  Monday - Friday, 8 a.m. - 5 p.m.
Work Location:  Texas Medical Center, Houston, TX
Salary Range:  $44,948 - $51,683
FLSA Status:  Nonexempt
Requisition ID:  17786


The Pulmonary, Critical Care, and Sleep Medicine section in the Department of Medicine is recruiting a Coordinator, Business Operations to assist with clinical and business logistics and administrative needs for the section's Pulmonary, Sleep, and Cystic Fibrosis Clinics located at McNair, Baylor St. Luke's Medical Center (BSLMC) Transplant Services, and multiple ICU teams.  This role will be responsible for administrative support for calendar management, processing reimbursements, credentialing, procurement, and other general administrative needs.

Job Duties

  • Prepares and processes documents necessary for purchasing orders and supplies for section. 
  • Orders supplies for the section.
  • Manages domestic and international travel requests and expense reimbursements via Concur.
  • Composes formal and informal correspondence including, but not limited to, creating and formatting presentations.
  • Calendar scheduling and maintenance.
  • Assists with timekeeping.
  • Inspects and troubleshoots shared department equipment. Facilitates service calls as needed.
  • Submits work orders for service and facilities requests.
  • Provides additional support to Faculty members as needed.
  • Performs other job-related duties as assigned.


Specific Position Duties: 

  • Organizes and tracks data processes & prepares reports for several initiatives. 
  • Processes supplemental pay for Advanced Practice Practitioners at BSLMC, St. Luke's Sugar Land and TCH PFW.
  • QGenda, Pavilion consults and clinic schedule maintenance. 
  • Schedules liaisons with TCH/BSLMC.
  • Credentialing/reappointment. 
  • Facilitates Missing charges communication/resolution with Faculty.
  • May process VISA documentation.
  • Manages Faculty Roster.
  • Manages tracking CME balance/expenses for Clinical Faculty.
  • Supports Transplant Faculty Admin. 
  • Assists with Interventional Pulmonology scheduling as needed.
  • Submits and manages IT tickets ensuring completion. 
  • Coordinates events/ event management such as clinical morale/appreciation events.
  • Develops process maps/outlines for existing processes and improvements.
  • Coordinates faculty recruitment and assist with on-boarding/off-boarding processes.
  • Daily review of clinic scheduling to ensure patient referrals/coverage is secured for visits.

Minimum Qualifications

  • High School diploma or GED.
  • Two years of relevant experience.

Preferred Qualifications

  • Bachelor's Degree.
  • One year of administrative experience.
  • Experience using EPIC, SAP, Concur, QGenda.
  • Proficiency in Microsoft Office Suite. 




Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.