Summary

The Section of Neonatology with the Department of Pediatrics, Baylor College of Medicine is seeking a Coordinator, Business Operations who will support the Pediatrics - Newborn Section in being the Section's Continuing Medical Education (CME) coordinator, conference planner and managing the Section's contracts. He or She will submit applications to BCM and Texas Children's Hospital (TCH) to get CME credit-status for internal conferences (daily), grand rounds (weekly), and conferences the Section hosts(annually). 

Conference planning support will include, CME-required documentation, contract preparation to be reviewed by Section Administrator, and following the routing process through BCM's process (and responsibility for storing contracts in Section files) and other planning functions of a conference (zoom/in person, registration, payment taking, etc.). The Section needs someone to facilitate these many events with professionalism and organization to ensure all details are considered and the outward appearance of the Section from these conferences, etc. is clean, professional and well-organized.

Job Duties

• Assists in creating educational materials including MS Word and PowerPoint presentations.
• Creates and reports results of surveys and polls using print and electronic formats.
• Tracks accreditation status of CME programs and provides timely and accurate notifications.
• Reviews CME provider documents for completeness, formats and payments, when due.
• Updates content, forms and attachments for public consumption.
• Drafts document, prepares materials and packets for meetings, etc.
• Creates and/or maintains datasets.
• Serves as documentation historian including filing and tracking documents, managing the shared drive, etc.
• Provides general administrative support: answers phones, makes copies, scans documents, schedules andsets up conferences, meetings and webinars.
• Monitors expenses requests for reimbursement.
• Deploys sound judgment to keep supervisors and team members aware of events with impact on key operations.
• Manages multiple projects and adhere to strict deadlines.
• Performs other job-related duties as assigned.

Minimum Qualifications

• High School diploma or GED.
• Two years of relevant experience.

Preferred Qualifications

• Exemplary customer service approach in communicating with internal and external stakeholders.
• Skilled problem solver, with ability to quickly adapt to changing priorities and heavy workloads.
• Excellent organizational and prioritization skills; rigorous attention to detail.