Title:  Community Health Worker

Division:  Family and Community Medicine
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $31,581 - $42,714
FLSA Status:  Nonexempt
Requisition ID:  10073


The Community Health Worker will help increase access to health services for people who have experienced homelessness through transportation coordination, outreach, and peer support. This position provides a variety of specialized services to special populations. The Community Health Worker is expected to have an understanding of mental illness and addiction and be willing and ready to engage with clients who struggle with these issues at all levels. The Community Health Worker is responsible for assisting with linkages to appropriate health care services and assisting individuals with self-management.

Job Duties

  • Assists clients in gaining access to and navigating a primary health care medical home and other community based social services (i.e. behavioral health services, housing, legal, etc.).
  • Assists clients with preparing for upcoming medical appointments.
  • Coordinates transportation for clients to/from medical appointments. 
  • Accompanies clients to medical and social services appointments, as needed.
  • Maintains an updated calendar of all assigned clients’ medical appointments for use by team.
  • Provides basic patient/client advocacy, assessment, planning and coordination services.  
  • Follows-up with clients regarding appointments, care plans, and health goals. 
  • Visits clients to develop relationships and promote harm reduction. 
  • Participates actively in regular supervisory and team meetings, training sessions, conferences, seminars and independent study. Participates in program and operational planning.  
  • Provides culturally and linguistically appropriate services and health education to clients.  
  • Maintains a professional disposition while working with a multidisciplinary health care team.  
  • Completes accurately, and in a timely manner, all-necessary forms, case notes, and reports, and submits such documentation to his or her supervisor within designated timelines.  
  • Develops relationships with area social service agencies to build knowledge of the resources available to clients. 
  • Recruits and trains Permanent Supportive Care Coordination employees.
  • Provides orientation, training, and development for new Care Coordination staff.
  • Maintains attendance records and scheduling for care coordinators, as assigned.
  • Coordinates monthly Care Coordinator meetings.

Minimum Qualifications

  • High School diploma or GED.
  • Two years of relevant experience in health/social services.

Preferred Qualifications

  • Bachelor's degree in Social Work.
  • Bilingual (English/Spanish).
  • Five years' related experience working with homeless and/or medically underserved populations.
  • Two years' supervisory experience.
  • Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of individuals from a wide range of professional and personal backgrounds.
  • Good oral and written communication skills.
  • Able to operate small office equipment, including photocopier, telephone, and personal computer.
  • Basic knowledge of Microsoft Office and Excel.
  • Strong project management abilities
  • Ability to navigate local transportation services (bus, train, and taxi)



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.