Title:  BCM Temporary - Scheduling Specialist

Division:  Patient Business Services
Schedule:  Monday - Friday, 8 am - 5 pm
Work Location:  Greenway Plaza, Houston, TX
Salary Range:  $18.40/hr
FLSA Status: 
Requisition ID:  5776


The Scheduling Specialist I is responsible for making and scheduling patient appointments in an efficient and timely manner. 

Job Purpose

Under general supervision, performs administrative support duties of moderate complexity.

Job Duties

  • Books, coordinates, and reschedules patient appointments.
  • Registers patients in Epic system. Verifies insurance of new and returning patients.
  • Greets patients in clinic and answers questions.
  • Schedules surgeries, outpatient appointments, and admissions as requested.
  • Answers telephone and routes patient calls.
  • Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
  • Assists with preparation of agendas, materials, meetings, etc.
  • Assembles patient charts for next day visits; updates profiles on patients.
  • Interviews new patients via telephone prior to scheduling appointment. 
  • Calls patients to remind them of their appointments.

Minimum Qualifications

Required: High school diploma or GED.

Required: One year relevant experience.





Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.