Title:  Assistant Coordinator, Business Operations

Division:  Pediatrics
Schedule:  Monday - Friday 8:30am to 5:00pm
Work Location:  Houston, TX
Salary Range:  $37,147 - $42,714
FLSA Status:  Nonexempt
Requisition ID:  13799


This position will provide administrative support to our busy Pediatric Infectious Diseases Division and support front office operations (e.g. telephone coverage (answering phones, routing calls and taking messages), retrieving mail and mailing important documents, filing, ordering supplies, clerical data entry) as well as clinical operations (e.g, fielding patient calls, scheduling patients, scanning medical information into the electronic medical record) for the Division faculty. 

Job Duties

  • Answers front office telephone and route calls appropriately; take and follow up on all messages.
  • Sorts and distributes mail. Sends out important documents via mail as needed.
  • Files patient lists.
  • Orders supplies.
  • Facilitates service calls for equipment.
  • Enters patient data into ID database.
  • Schedules patients.
  • Scans medical documents into the electronic medical records.
  • Fields patient calls.

Minimum Qualifications

  • High School diploma or GED.

Preferred Qualifications

  • Experience working in clinical support services.
  • Proficient in English and Spanish.
  • Excellent communication skills and customer service oriented.
  • Ability to well within a team and take accountability. 



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.