Summary

The Bursar provides leadership and oversight of Student Account Services, including student billing, cash receipts, financial aid posting, collections, refunds, account reconciliations, and the College’s institutional loan portfolio. This position is responsible for ensuring accurate and efficient operations, maintaining strong internal controls, and ensuring compliance with applicable federal and state regulations and College policies. The Bursar collaborates with key departments across the College to support high-quality student service and accurate financial reporting. This role also identifies opportunities to improve processes, strengthen departmental operations, and support the College’s financial and compliance objectives.

Oversees Student Account Services functions, including student billing, payments, refunds, collections, financial aid posting, and account reconciliations. Maintains billing systems, tuition and fee schedules, prepares required financial and regulatory reports, and ensures compliance with College policies and applicable regulations. Collaborates with key departments and external service providers to support accurate processing, strong internal controls, and quality student service.  This position will supervise staff within Student Account Services and will be responsible for directing work, monitoring performance, and supporting staff development. 

Job Duties

• Oversees daily student account operations, including billing, payments, financial aid posting, collections, refunds, and reconciliations.
• Resolves student and borrower questions related to charges, billing, payment arrangements, refunds, and account balances.
• Maintains accurate student billing, including charge adjustments, billing communications, and third-party billing.
• Collaborates with Financial Aid, Registrar, Student Affairs, Treasury, Accounts Payable, and other departments to support student account activities. 
• Reviews monthly financial records, completes reconciliations, and supports fiscal year-end close activities.
• Coordinates with student loan servicers and collection agencies to ensure accurate records and appropriate borrower service. 
• Monitors internal controls and departmental processes and recommends improvements to strengthen accuracy and compliance.
• Prepares required financial and regulatory reports, including federal loan reporting and 1098-T tuition statements.
• Maintains tuition and fee schedules, billing tables, and student billing system updates. Serves as the subject matter expert for student billing and collections systems and provides support to Finance leadership and special projects.
• Performs other job-related duties as assigned.

Minimum Qualifications

• Bachelor's degree in Business Administration, Finance, Management, Accounting or in a related field. 
• Seven years of accounting and managerial experience, including staff supervision and development, at least two years at an institution of higher education.

Preferred Qualifications and Skills

• Degrees in accounting or finance.
• Demonstrated expertise in applying generally accepted accounting principles to not-for-profit entities.
• Knowledge of federal and state financial regulations, and College financial policies and procedures.
• Knowledge of fiscal controls related to the safeguarding of institutional funds;
• Excellent administrative, oral, written and interpersonal skills; 
• Proficiency in Microsoft Office applications, SAP (S4/HANA), experience with CAMS and Jenzabar One.