Title:  Medical Assistant II

Division:  Physical Medicine and Rehabilitation
Schedule:  Monday - Friday, 8:00 am - 5:00 pm
Work Location:  Houston, TX
Salary Range:  $39,520 - $42,714
FLSA Status:  Nonexempt
Requisition ID:  10576


The Baylor Medicine Spine Center is seeking a highly motivated and self confident Medical Assistant who is comfortable utilizing technology to engage with patients and providers. The Medical Assistant will be required to provide ample support to clinicians and patients before and after their appointments. The Medical Assistant will work directly with multiple providers to provide high quality patient care in the clinic setting for both office visits and in office procedures. As a leader in the community, this role may be required to support Baylor College of Medicine initiatives pertaining to patient care related to the novel Coronavirus pandemic. Although the medical assistant will be assigned to specific providers, the candidate will be required to assist with coverage in all areas of the practice.

Job Duties

  • Confirms patient appointments 1 – 2 weeks prior to date of service by ensuring patients receive new patient paperwork to complete prior to appointment and are aware to bring any medical records that are relevant to their visit; ensures that patients are scheduled with the appropriate provider.  
  • Obtains referring provider information and requests relevant medical records and referrals prior to appointment as needed.
  • Displays proficiency in ability to successfully obtain vital signs.
  • Schedules and assists with in office procedures.
  • Schedules procedures performed in the operating room.
  • Manages high volume clinics and calls.
  • Answers patient calls in a competent, professional and timely manner.
  • Assists clinicians with medication refills and prior authorizations as needed.
  • Assists clinicians with imaging orders and prior authorizations as needed.
  • Assists clinicians with medical record review to determine scheduling needs of patient.
  • Frequently utilizes electronic health record (Epic) in interactions with patients and referring provider offices for documentation.
  • Frequently utilizes electronic health record (Epic) to upload patient records.
  • Frequently utilizes imaging software (PACS) to upload images.
  • Demonstrates effective communication, time management, teamwork, organization, multi-tasking and professionalism skills in all aspects of the role.

Minimum Qualifications

  • High school diploma or GED and completion of a Medical Assistant Training program through an accredited institution.
  • Two years of relevant experience.
  • Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NAHP, NHA, NAHP, AMCA, or NRMA).

Preferred Qualifications

  • Active BLS/CPR certification.
  • Previous experience in specialty practice preferred but not required.
  • Previous experience using electronic health records preferred but not required.
  • Previous experience scheduling/assisting with procedures, utilizing a C-ARM and autoclave are preferred but not required.



Baylor College of Medicine requires employees to be fully vaccinated -subject to approved exemptions-against vaccine-preventable diseases including, but not limited to, COVID-19 and influenza.


Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.