Title:  Director, Business Operations

Summary

Leads the day-to-day operations for Baylor College of Medicine’s TCH Operating Unit team to deliver upon business goals.  Supports the Executive Director in maintaining alignment and achieving objectives of BCM’s affiliate relationship with Texas Children’s Hospital (TCH).  Builds and sustains relationships with senior clinical and administrative leaders at each entity, resulting in greater collaboration and transparency. The ideal candidate will have academic healthcare experience, affiliation experience, and leadership skills.  This position is eligible for an annual performance-based bonus.

This position is eligible to work a hybrid work arrangement within the Greater Houston, TX area.

Job Duties

• Directs TCH Operating Unit team including management staff and indirect reports that deliver upon objectives for financial management, reporting, human resources operations, program management, and day-to-day administrative duties.  
• Represents the unit and appropriately leads essential meetings and projects including, but not limited to meetings with TCH executives and other TCH based Administrators, Administrative Council; directors forum; BCM central team meetings including finance, commercialization, and executive coaches; TCH Employee Access Project; ICC progress and planning groups; town halls; and other stakeholder meetings or engagements. 
• Oversees financial management and accountability including budget administration, performing cost assessments, monitoring financial transactions, and financial reporting.  Makes operational decisions based on financial data. 
• Implements the human resources activities for the unit including developing staffing plans, hiring, terminations, faculty appointments, salary, and disciplinary actions in partnership with the Offices of Human Resources and Faculty Affairs. 
• Oversees GME daily operations, as it relates to TCH, and works with the Executive Director on off-cycle and annual funding requests.
• Serves as the TCH liaison for compliance reporting for all TC-based departments (Op Unit, Department of Pediatrics, and Department of Obstetrics).
• Assesses needs for research support and operationalizes new structure. 
• Manages approvals for business continuation and reporting. 
• Directs special projects or programs.
   

Minimum Qualifications

• Bachelor’s degree.
• Eleven years of directly related experience with four years of supervisory experience.

Preferred Qualifications

• Master’s degree and seven years of directly related experience with four years of supervisory experience will also be considered.
• Progressively responsible experience in administrative management, with significant experience in managing a complex academic healthcare organization.
• Experience in Research Operations and/or Research Administration is a plus.

Required Skills

• Emotional intelligence
• Critical thinking
• Adaptability
• Resilience